Terms of sale and licence

These terms govern your purchase and use of the Auto·Cuedesktop application, supplied by Captivated Ltd, a company registered in England and Wales under company number 15936109, registered office Electric Works, 3 Concourse Way, Sheffield, S1 2BJ, United Kingdom (“we”, “us”). By installing, activating or buying Auto·Cue you agree to these terms. Questions:[email protected].

1. What Auto·Cue is

Auto·Cue is a local-first desktop application for planning, generating and scheduling social-media posts. Your data stays on your device; the app makes network connections only when you ask it to (see ourPrivacy policy). It connects to third-party social platforms and services that you choose and control.

2. Free trial

Auto·Cue offers a 30-day free trial that isfully featured — the trial is not a cut-down version of the paid product. The trial is intended so you can evaluate whether Auto·Cue works for you before you pay. Please use it for that purpose.

3. Licences and pricing

Auto·Cue is offered in two ways:

• Perpetual licence — one-time payment. A licence to use the version line you purchased, with no recurring fee. Industry-news search on this plan uses your own search-provider API key (“bring your own key”).
• Subscription — monthly. A licence to use Auto·Cue for as long as your subscription is active, and it includesmanaged search (industry-news search run on your behalf, so you don’t need your own key), subject to a fair-use monthly limit.

Both plans unlock the same application features. Your licence key may be activated on up to three of your own devices. Prices are shown at the point of sale and may change for future purchases; the price you paid is the price for that purchase.

4. Payment and billing

Purchases are sold and processed by our merchant of record,Polar, who handles payment, invoicing and applicable taxes and whose checkout terms apply to the transaction. Licences are validated viaKeygen. We do not see or store your full payment-card details (see Privacy). Subscriptions renew automatically each month until cancelled.

5. Refunds and cancellation

Because every user can evaluate the complete product free for 30 days before paying, we do not offer refunds as a matter of course on the one-time perpetual licence — if the trial showed Auto·Cue wasn’t right for you, that is the moment not to buy. This does not affect your legal rights (see below), and we may give a refund at our discretion in genuinely exceptional circumstances.

Your statutory rights (UK). For distance purchases of digital content, consumers normally have a 14-day right to cancel. Because Auto·Cue is digital content supplied immediately on purchase, at checkout you consent to that immediate supply and acknowledge that you lose the 14-day cancellation right once supply begins. Nothing in these terms removes rights you have under the Consumer Rights Act 2015 or other applicable law — for example, if the software is faulty or not as described.

Subscriptions. You can cancel at any time; cancellation stops future renewals and your access continues until the end of the paid period. We do not provide pro-rata refunds for the current period.

6. Acceptable use

You agree not to use Auto·Cue to:

• break the law, or infringe anyone’s rights;
• breach the terms of any social platform you connect (including rules on automation, spam and prohibited content);
• send spam, or post content that is unlawful, harmful or deceptive;
• circumvent the licence, share your key beyond your permitted device activations, or attempt to defeat the app’s security.

You are solely responsible for the content you create, schedule and publish through Auto·Cue and for complying with the terms of the platforms and services you connect to it.

7. Third-party platforms, AI and services

Auto·Cue works with third-party services you choose — social platforms (such as Bluesky, Mastodon, Threads, Instagram, Facebook, LinkedIn and Nostr), search providers (such as Brave or Tavily), and a local AI runtime (Ollama). You need your own accounts with those services and your use of them is governed by their terms. Those services are outside our control: they may change, restrict or withdraw their APIs, and we cannot guarantee continued compatibility with any particular platform. Where you bring your own search or other API key, any usage fees charged by that provider are yours to pay.

8. Updates and availability

We may release updates that fix, change or improve Auto·Cue. We aim to keep the app working well but do not guarantee it will be uninterrupted or error-free, or that any specific platform integration will remain available.

9. Warranties and liability

Auto·Cue is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude implied warranties. We are not liable for indirect or consequential loss, loss of profits, data or goodwill, or for losses arising from third-party platforms, from content you publish, or from your failure to comply with a platform’s terms. Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud), or your non-excludable rights as a consumer. Subject to that, our total liability arising out of or in connection with Auto·Cue is limited to the amount you paid us for it in the 12 months before the claim.

10. Intellectual property

Auto·Cue and its code are owned by Captivated Ltd and licensed, not sold, to you. “Auto·Cue”, the Auto·Cue mark and the Auto· family branding are trademarks of Captivated Ltd. Platform and product names belong to their respective owners and are referenced for compatibility only. Auto·Cue includes third-party open-source components under their own licences; their notices are provided with the application.

11. Termination

You may stop using Auto·Cue and remove it at any time. We may suspend or terminate your licence if you materially breach these terms (for example by breaching the acceptable-use section). On termination your right to use the software ends; data held on your own device remains yours.

12. Changes to these terms

We may update these terms from time to time. The “last updated” date above reflects the current version; the terms that applied when you purchased continue to govern that purchase, save where a change is required by law.

13. Governing law

These terms are governed by the laws of England and Wales, and are subject to the non-exclusive jurisdiction of its courts. If you are a consumer, you may also have the right to bring proceedings in your country of residence.

14. Contact

Captivated Ltd, Electric Works, 3 Concourse Way, Sheffield, S1 2BJ, United Kingdom — [email protected].